- Market-update videos
- WhatsApp qualification
- Vendor collaboration
Case study
Building reusable AI agents with Twin
Researching, building, testing, and teaching AI agents for real estate workflows.
~57AI agents co-developed with Twin
Hayden Doughty · Austin, Texas
I lead applied AI research, build and test workflows, and help people use them—from enterprise operations to real estate.
AI Research & Innovation Analyst at Keller Williams Realty International (KWRI) corporate headquarters, in Industry & Learning. I connect AI research, vendor collaboration, and practical adoption across the Keller Williams network.

Experience across AI, product, and service
Selected work / 01
Start with six cases in applied AI, research, and workflow innovation. Each explains what I owned, how I tested it, and the outcome.
Case study
Researching, building, testing, and teaching AI agents for real estate workflows.
~57AI agents co-developed with Twin
Multi-project case study
Two separate initiatives: SAP task automations rolled out to stores and a mobile counting app tested in the field.
3Countries involved in SAP research and training
Case study
A research pipeline from hands-on tool testing to integration, partnership, and adoption decisions.
108AI tool evaluations documented
Case study
In-person U.S. and Canada research, FedEx collaboration, and a step-by-step training book.
~½Previous task-completion time
Case study
One evolving application, from structured planning to a role-based coaching flow and API-connected demo.
12Scenarios in the Claude API demo
Case study
Researching the full real estate process and giving each task a tested AI approach.
29Listing and buyer processes mapped
Explore the full collection by company, including my earlier product and UX research work.
Explore all 17 projectsHow I work / 02
I work from the first observation through research, building, testing, and the guidance people need to use a solution.
My approachResearch the person, task, and constraints before selecting a tool.
Turn the findings into a workflow, prototype, or practical resource.
Check behavior, output quality, and usability with intended users.
Package the setup, teach the workflow, and clarify the next step.
Let’s connect
I’m interested in AI innovation and solutions roles where research becomes useful systems.